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Cookie Policy

Effective Date: 01/03/2026
Last Updated: 01/03/2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work efficiently and provide information to website owners.

How Cookies Work:

  • A website sends a cookie to your browser
  • Your browser stores the cookie on your device
  • The cookie is sent back to the website on subsequent visits
  • This allows the website to "remember" you

2. Cookies We Use

Cookie Name Type Purpose Duration Required?
vcl_session Session Keeps you logged in while browsing VCL Session Essential
vcl_auth Authentication Remembers your login between sessions 30 days Essential
vcl_csrf Security Protects against CSRF attacks Session Essential
vcl_preferences Functional Stores your settings (theme, language) 1 year Functional
vcl_analytics Analytics Helps us understand how VCL is used 1 year Analytics

3. Types of Cookies

3.1 Essential Cookies

These cookies are necessary for VCL to function and cannot be disabled:

  • Authentication and login
  • Security and fraud prevention
  • Session management
⚠️ Note: If you block essential cookies, VCL will not function properly and you may not be able to log in.

3.2 Functional Cookies

These cookies enhance your experience but are not strictly necessary:

  • Remember your preferences (language, theme)
  • Remember previous actions
  • Provide enhanced features

3.3 Analytics Cookies

These cookies help us understand how VCL is used:

  • Count visits and traffic sources
  • Measure feature usage
  • Identify areas for improvement

What We DON'T Track:

  • ❌ Your business data or content
  • ❌ Personally identifiable information
  • ❌ Activity outside VCL

3.4 Third-Party Cookies

VCL may use third-party services that set cookies:

  • Google OAuth: Only if you connect Google Business Profile integration

4. Managing Cookies

4.1 Cookie Preferences in VCL

You can control non-essential cookies in your VCL account:

  1. Log in to VCL
  2. Go to Settings → Privacy
  3. Toggle cookie preferences
  4. Click "Save Preferences"

4.2 Browser Cookie Settings

Google Chrome:

Settings → Privacy and security → Cookies

Firefox:

Settings → Privacy & Security

Safari:

Preferences → Privacy

Microsoft Edge:

Settings → Cookies and site permissions

4.3 Delete Cookies

To delete cookies already stored:

  • Chrome: Settings → Privacy → Clear browsing data → Cookies
  • Firefox: Settings → Privacy → Clear Data → Cookies
  • Safari: Preferences → Privacy → Manage Website Data → Remove All
  • Edge: Settings → Privacy → Clear browsing data → Cookies

5. Do Not Track

VCL respects "Do Not Track" (DNT) browser settings for analytics cookies.

If DNT is enabled:

  • We will not set analytics cookies
  • We will not track your usage patterns
  • Essential cookies will still be used (required for VCL to function)

6. More Information

For more information about cookies:

  • All About Cookies: allaboutcookies.org
  • ICO Cookie Guidance: ico.org.uk/cookies

Related Policies:

  • Privacy Policy
  • Terms & Conditions

7. Contact Us

If you have questions about our use of cookies, contact us:

Email: support@vcl.uk

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